Complaints Procedure

 Complaints Procedure Policy
  • This procedure is in accordance with the standards set out in the Education (ISSR – Independent School Standards Regulations) 2014. These regulations require the procedure to be made available to parents and carers of current pupils
  • At Darrick Wood Infant and Nursery School we encourage resolution of problems by informal means wherever possible
  • All staff at Darrick Wood Infant School aim to deal with complaints quickly and effectively
  • Information received will be dealt with confidentially (bearing in mind Freedom of Information). Respect and support for the child shall not be affected in any way.

Download full policy: Complaints Policy

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